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WELCOME TO TRANSITIONS OPTICAL FOR EYECARE PROFESSIONALS.

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LOVE THEM OR EXCHANGE THEM GUARANTEE

You can recommend Transitions technologies with confidence with the Transitions Love Them or Exchange Them guarantee.

If your patients are not entirely satisfied with the performance of Transitions lenses, they can simply exchange them.

That means your patient can try Transitions lenses for 30 days from collection and if they’re not entirely happy they can return them with proof of purchase for a replacement pair of lenses in the same prescription, index, design, coating and frame.

Below is what each technology is exchanged for:

  • Transitions Signature GEN 8 – exchange for clear lenses
  • Transitions XTRActive new generation – exchange for clear lenses or Transitions Signature GEN 8
  • Transitions XTRActive Polarized – exchange for clear lenses or Transitions Signature GEN 8
  • Transitions XTRActive style mirrors – exchange for clear lenses, Transitions Signature GEN 8 or Transitions XTRActive new generation

Click here to download a PDF Quick Reference Guide for the Love Them or Exchange Them guarantee.

Click here for further product exchange details and terms & conditions.

Click here to download a Claim & Return Form.

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